TSF Finance ( from now on referred to a “us”, “we”, or “our”) operates https://tsffinance.co.uk (the “website or site”) to bring you information about our products and artwork.
We only use your personal information to communicate with you regarding your enquiry, improve your experience of the website and to manage the processing of your enquiry. We are committed to holding your data securely, never sharing it unless you agree to this and putting you in control of how you update, delete and access your data.
While using our website, we may ask you to provide us with certain information which is personally identifiable. This may include, but is not limited to, your name and email address, mobile phone number and address ("Personal Information").
We process your data under contract to provide you with the product you have ordered.
If you have only registered to hear more from us then we are processing your data under consent as you have opted in to our newsletter.
We will never sell, distribute or lease your personal information to anyone.
Your personal information is stored for set periods. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
As with the majority of websites we store information on the visits people make to our website. This is done by collecting information that your browser sends whenever you visit our website (“Log Data”) using Google Analytics.
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We use the information provided by Google Analytics and Log Data to see how effective our website is and how to make changes to improve your experience. Google Analytics provides options to limit the amount of time data is retained and these are currently set to 26 months.
We hold information about your order for 7 years in accordance with requirements to keep legitimate business records. We will only contact you about your order or if you have given your permission to receive further communication.
All of your details are stored with password protection and managed by a designated data controller. You have a right (see below) to ask for your details to be deleted and forgotten and can do this by contacting us.
It’s very important to us that you feel comfortable with the way in which your data is used and stored by us.
You have the right, under the GDPR, to:
If you would like to make a request, please contact us and we will endeavour to answer and deal with your request as speedily as possible. You will not have to pay a fee to access your personal information. However, we may have to charge a reasonable fee if your request for access is deemed unfounded or excessive.
The security of your Personal Information is vitally important to us. All users of the internet should feel safe in accessing and sharing information online and so ensuring that we store your information safely and responsibly is of high priority to us.
However we all need to understand that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We have set up a series of safeguards and complied with current regulations to protect your Personal Information, but we cannot guarantee its absolute security.
In the event of a breach of security we pledge to notify you within three days of its discovery with a plan of action to help you to take any necessary steps if your data has been compromised.
We promise that we will only use your Personal Information to contact you with emails, newsletters and information which is of legitimate interest to you.
We take online payments using the PayPal payment gateway. In providing PayPal Services, PayPal transfers personal data to the US.
In addition to Privacy Shield, PayPal continues to employ additional compliance measures to ensure an adequate level of protection of personal data transferred outside the European Economic Area.
Cookies are files with small amounts of data which are generated when you click on a site or specific pages in a site. The data gathered may include what is known as an anonymous unique identifier. The identifier identifies the action taken, not you, which is why they are called anonymous.
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